Information and guidelines for authorized law enforcement officials

Submission of Requests


Law enforcement officials should use for the submission of the requests. To ensure a timely response, please do not send law enforcement inquiries to Cryptopay Support or any other channel not intended for law enforcement.

By Mail

Mailing address:
8 Devonshire Square, Spitalfields, London, England, EC2M 4PL
Attention: Cryptopay Compliance

For a quicker response time, please submit a copy of the request to our email address

Information to be provided

You must have valid legal grounds to request the information in to order for Cryptopay to compel to provide any user's information. The request should contain information which will help us identify the user or transaction for which the information is sought (e.g.,Cryptopay user’s full name, Cryptopay’s crypto wallet address and known card’s number(s) and any other information about certain requested information and its relation to the investigation).

  1. The valid Law Enforcement Request made by an authorized law enforcement

  2. A valid return email from an official government domain or physical address