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Helpdesk

Cryptopay Ltd is a company registered in England and Wales (company number: 08730592) whose registered address is 8 Devonshire Square, Spitalfields, London, EC2M 4PL. Cryptopay Ltd has been temporarily registered under the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the payer) Regulations 2017 as a crypto asset business until 9 July 2021, pending the determination of our application by the Financial Conduct Authority (FCA).

CPS Transfers Limited is a company registered in England and Wales (company number: 10311113) whose registered address is 8 Devonshire Square, Spitalfields, London, EC2M 4PL. CPS Transfers Limited is registered by the Financial Conduct Authority (FCA), under the Payment Service Directive (FRN: 776056) as a Small Payment Institution (SPI).

In the UK, your C.Pay Visa prepaid card is issued by PayrNet Ltd, pursuant to license by Visa. PayrNet Ltd is authorised by the Financial Conduct Authority to conduct electronic money service activities under the Electronic Money Regulations 2011 (Ref: 900594). CPS Transfers Ltd is the Card Programme Manager. Cryptopay Ltd is the Card Co-Brand. Please note the Visa card is an electronic money product and although it is a product regulated by the Financial Conduct Authority it is not covered by the Financial Services Compensation Scheme. We ensure that any funds received by you are held in a segregated account so that in the unlikely event that PayrNet Ltd becomes insolvent your funds will be protected against claims made by creditors.

In the EU, Your C.Pay Visa prepaid card is issued by UAB PAYRNET pursuant to licence by Visa. UAB PAYRNET is authorised by the Bank of Lithuania to conduct electronic money service activities under the Law on Electronic Money and Electronic Money institutions (licence reference 72. CPS Transfers Ltd is the Card Programme Manager. Cryptopay Ltd is the Card Co-Brand.

The information on this site is not directed at residents of the United States or any particular country or jurisdiction where such distribution or use would be contrary to local law or regulation.

© 2021 Cryptopay, Ltd.
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